Ancestral cosmetics with tallow from Santa Maria, Azores

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Privacy Policy

Sebodoria Ancestral respects the privacy and protection of the personal data of all users. This Privacy Policy explains how we collect, use, and process your information when you visit or make purchases at sebodoria.co.uk.

Personal information we collect

When you visit our website, we automatically collect information about the device you use, including your browser, IP address, time zone, and any cookies you have installed. While you browse, we also record the pages you visit, the products you view, the search terms you use, and how you interact with the website. We call this information Device Information.

We collect this information through cookies, log files, and similar technologies necessary for the operation of the website, statistics, and fraud prevention.

When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information. This information is necessary to process your order and is called Order Information.

Personal Information refers to both Device Information and Order Information.

How we use your information

Order information is used to process purchases, manage payments, prepare shipments, issue invoices, and provide customer support. It may also be used, according to your preferences, to send you communications about relevant products, updates, or offers.

Device Information is used to improve website performance, understand browsing patterns, and detect potential security risks.

Sharing your information

We may share your information with service providers who support us in operating the website, processing payments, shipping, and statistical analysis. These providers handle the data according to specific instructions and with appropriate security safeguards.

We use Google Analytics to understand how visitors use the website. Google treats this data according to its own privacy policy.

We may also share personal information when necessary to comply with legal obligations, respond to requests from competent authorities, or protect the legitimate rights of Sebodoria Ancestral.

Advertising and marketing communications

We may use your information to send you communications tailored to your interests, always in accordance with the consent or preferences you have indicated. You can unsubscribe from these communications at any time via the link in the emails we send.

Your rights

If you reside in the European Union, you have the right to access, correct, update, or request the deletion of your personal data. You also have the right to object to processing, request restriction of processing, and exercise the right to data portability. To exercise these rights, simply contact us at hello@sebodoria.pt .

Personal information may be transferred to service providers outside the EU, but only with adequate data protection safeguards and in compliance with the GDPR.

Data retention

Order information is kept for the period necessary to comply with legal and tax obligations associated with the transaction. You may request the deletion of your data, provided there is no legal obligation to retain it.

Minors

Our website is not intended for users under the age of 16. We do not intentionally collect data from minors. If you identify any inadvertent collection, please contact us so we can proceed with its removal.

Changes

This Privacy Policy may be updated whenever necessary to reflect legal, operational, or service changes.

For any further clarification, please contact us at hello@sebodoria.pt.